PHONE CASES
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“This case is excellent! It fits my phone perfectly and feels really sturdy. The material is high quality and protects my phone from drops and scratches. I also love the design, it looks even better in person. Definitely worth the price!” Emilia C. -
“Good quality case with a nice design. It fits well and protects the phone properly.” Victoria R. -
“Perfect fit and super protective.” Olivia P. -
“Amazing case! Lightweight but super protective. I’ve dropped my phone a couple of times and it came out totally fine. The texture gives great grip too.” Ana L. -
“Comfortable to hold and protects my phone well. The only downside is that it picks up fingerprints, but it’s still a great everyday case.” Isabel M.
FREQUENTLY ASKED QUESTIONS
Can I return my order?
Every JHARA case is made to order, just for you, to reduce waste and avoid overproduction.
EU customers: 14-day right of withdrawal
If you live in the European Union, you can return your order within 14 days of receiving it, without giving a reason. To do so:
- Email us at jharainfo@gmail.com with your order number within 14 days of delivery.
- Send the case back to the address we give you, within 14 days of notifying us. Return shipping is paid by the customer.
- The case must be returned in its original condition, unused and undamaged.
Once we receive your return, we’ll refund the full amount you paid for the item (and standard shipping) within 14 days.
Customers outside the EU (US, UK and others)
Because every case is made to order, we can’t accept returns or exchanges for change of mind, wrong phone model or ordering errors. Please double-check your phone model before checkout.
Damaged or defective items (all customers)
If your case arrives damaged or defective, we’ll make it right. Contact us within 30 days of delivery at jharainfo@gmail.com with your order number and a clear photo of the issue, and we’ll send you a free replacement.
Not covered
Normal wear over time, or damage from contact with alcohol-based liquids, lotions or direct sunlight (see our care instructions).
Lost or delayed orders
If your tracking shows no updates or your order hasn’t arrived within the estimated delivery time, write to us and we’ll look into it.
How long does shipping take?
We make each case only when you order it, which helps us reduce waste and gives you something made especially for you.
All JHARA phone cases are made to order and shipped from Europe. Please allow 8 to 11 business days for production and delivery.
International orders may take slightly longer depending on the destination and customs. You’ll receive tracking information as soon as your order ships.
Promise, it’s worth the wait!
Can I track my order?
Once your order has been fulfilled and shipped, you’ll receive a confirmation email with your tracking information.
Please allow a few days for the tracking link to update after your order ships.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You’ll always know the shipping cost before you buy.
Do you ship internationally?
We offer international shipping to most countries.
But right now we do not ship to Japan, South Korea, Hong Kong, or Taiwan.
